Frequently Asked Questions

A curious Puppy - home boarding in devon

How can I contact Devon Dog Boarding?

You can contact us during office hours by telephone, Monday to Friday, 9am to 5pm on 01392 311365/01643 459145. If our lines are busy please leave a message and your call will be returned shortly. You can also use the contact form within this site or email info@devondogboarding.com. We always try to reply as soon as possible.

Is every dog suitable for home dog boarding?

No. We provide family environments which are only suitable for friendly, family dogs. We cannot take any dog which shows any aggressive tendencies, or has any record of aggression towards humans or other dogs. All dogs must be obedient, calm, balanced and non-aggressive. We can cater for puppies as long as they are house trained. We cannot take any dogs that are destructive, bark excessively, have separation anxiety, or are incontinent. We cannot take any dogs that pull hard on the lead, or any entire dogs or bitches that are in season.
If you have any queries about whether your dog would be suitable please use the contact form, email info@devondogboarding.com or call 01392 311365/01643 459145 and a member of staff will be happy to discuss the requirements with you.

Cocker spaniel relaxing on Holiday with Devon Dog Boarding

What are your prices for home dog boarding

£22 per 24 hours for 1 dog
£35 per 24 hours for 2 dogs

To be as fair to our clients as possible we charge per 24 hours, and not per calendar day. There is no registration fee, and we do not insist you use our transport service.

Our prices are the same all year round to reward loyalty. You may enquire with your regular host family if they are available for a certain date, but the booking must still come through Devon Dog Boarding’s head office so as to be covered by the insurance.

Does my dog need to be vaccinated?

Yes, we will need a copy of your vaccinations card. Your dog must also be wormed and treated for fleas. In the Summer we recommend anti-tick treatment to be used as well.

How will my host family know how to care for my dog?

All our families are trained, and have experience owning dogs of their own. We encourage continuous training and good manners in our dogs, and our families will be able to continue any training you are doing with your dog.  They will always have a copy of the form you have filled in about your dog, so you can give them as much information as you wish about your dog and his/her home routine. You will always meet your home boarding family before your booking, so that is a good opportunity to fill your host in with any additional information. Our hosts are given the opportunity to attend Canine First Aid training days, and are all trained in basic canine psychology and first aid.

What should I provide for my dog’s happy holiday?

You will need to provide your dog’s food so he/she stays on the same diet. If your dog has fresh food as part of their diet you will need to provide this cooked and frozen. If your dog is on medication you will need to provide this, along with instructions of how to administer the medication. We advise that you provide some bedding that smells of home, to help your dog to settle into the home. You may also wish to provide treats, poo bags, bowls, and toys.

Will my dog be let off the lead?

This depends on your wishes. If you believe your dog’s recall is 100% and you wish the carer to let your dog off the lead, then if the carer is happy they will do so. However you must accept full responsibility if your dog gets lost, causes an accident or gets into a fight. Our carer’s usually test the recall on a flexi-lead for the first few days, and use treats to reward good recall. Our guests all wear dog tags with our telephone number on them during their stay.

What sort of host families do you have?

We have a range of host families suitable for home boarding a variety of dogs. Some are retired and enjoy the company of boarding dogs, some are young couples and families who enjoy the extra exercise and the fun of boarding lively young dogs, all have one thing in common: their love of dogs. Our basic criteria are that they must be based at home, they must be over the age of 25 years, they must not have any children under the age of 5 years, and they must have a secure garden. We reference and ID check all our families, and personally interview them to check their suitability. Our host families must also be licenced by their local council, and the criteria vary from council to council. Generally this means they will have been inspected by a council inspector as well as a local vet, and will need various health and safety measures in place.

Devon Dog Boarding host family with their guest

Do you have families in my area?

We are constantly recruiting new host families so do contact us to see if there is a family in your area.

Areas we cover include: Ashburton, Axminster, Barnstaple, Bideford, Bovey Tracey, Brixham, Dartmoor, Dartmouth, Exeter, Exmouth, HolsworthyHoniton, Ilfracombe, Ivybridge, Kingsbridge, Minehead, Moretonhampstead, Newton Abbot, Okehampton, Ottery St Mary, Paignton, Plymouth, Salcombe, South Molton, Taunton, Tavistock, Teign Valley, Tiverton, Topsham, Torquay and many more!

How do I meet my host family?

Once you have spoken with head office, and filled in our new client form, you will be put in touch with your proposed host family.  You must contact them and arrange a visit at a mutually convenient time within a week, and then the booking can be confirmed.

Do I need to live in the area for my dog to stay with you?

We do have a policy of our guests meeting our host families prior to the booking, to check both parties are happy. This often is not possible if you are holidaying in the area. If you are on the borders of Devon and happy to travel to your host family that would be fine.

Is there a minimum or maximum stay for home boarding?

Once you are our client we can offer stays as short as day care and as long as a few months. For the first booking we recommend a trial period of 1 or 2 nights, to check both parties are happy and to help the dog to acclimatise.

What times can my dog be collected and picked up?

We aim to be as flexible as possible. Collection and delivery times are usually within office hours, so from 9am to 5pm, Monday to Friday. If the family is happy later times can be discussed, as with weekend collections.

A walk outside on my holiday with Devon Dog Boarding

Do you offer transport for my dog?

Some host families are happy to offer a transport service and this can be discussed with them.  Our transport service is charged at £10 and 45p per mile, within office hours, Monday to Friday. Weekend deliveries can be discussed; please call 01392 311365/01643 459145 for more information If our lines are busy please leave a message and your call will be returned shortly. You can also use the contact form within this site or email info@devondogboarding.com.